Delivery & Returns

Delivery

The shop is currently open and orders made in January will ship in the week of 30th January. There is currently 15% off in the shop with code PATIENCE. 

For each order you'll receive a shipping notification to let you know it is on the way.

Free UK delivery. Jewellery is sent by Royal Mail 1st Class post, or orders over £35 are sent Royal Mail 1st Class Signed For. 

If you'd like to upgrade to next day Special Delivery, please contact me.

International Shipping - currently suspended

Royal Mail are currently unable to fulfil international orders due to a cyber strike. I will update this page when I am able to send outside the UK.

A flat rate for all international purchases. Jewellery is sent by Royal Mail Airmail (International Standard) which takes around 5-10 days to arrive in Europe, and around 1-3 weeks everywhere else.

Gift wrapping

Each piece of jewellery is gift boxed, ready to give. I've worked hard to make my packaging sustainable and therefore it is plastic-free and recyclable. Here's what is included:

Outer card box: brown card, easily recyclable
Cotton pouch: Reusable and recyclable
Gift box: card box with cotton fill. easily recyclable
Thank you card: recycled card, easily recyclable
Labels and tape: paper tape and standard paper label, easily recyclable

Gift notes

Add a gift note: Just contact me and I'll pop one in, with your choice of message, free!

Returns

Please contact me if you'd like to arrange a return. 

Earrings are non-refundable unless faulty, and personalised items (not including stacking rings) incur a £5 restocking fee unless faulty. If you would like a resize please contact me to discuss how much this will cost.