Delivery & Returns
If you're shopping for Christmas please order as early as possible to receive your gifts in time. The cut off dates are:
6th December: United Kingdom - 1st Class
1st December: Rest of the World - International Standard
Each piece is gift boxed, and I can send directly to the recipient with a gift card too. Just leave a note in the box at checkout. Any questions, please contact me.
All orders are sent within 7 working days of receipt of payment.
Each piece is handmade so please do allow for this when ordering.
For each order you'll receive a shipping notification to let you know it is on the way.
If you need your jewellery by a certain date, if it is a gift for example, please let me know during checkout. Please be mindful that I may not be able to fulfil the order if it is too short notice.
Free UK delivery. Jewellery is sent by Royal Mail 1st Class post, or orders over £35 are sent Royal Mail 1st Class Signed For. Both take around 2-5 working days to arrive.
If you'd like to upgrade to next day Special Delivery, please contact me.
International Shipping - £3
There currently some delays due to Brexit and Covid-19, please allow more time for international deliveries.
A flat rate for all international purchases. Jewellery is sent by Royal Mail Airmail (International Standard) which takes around 5-10 days to arrive in Europe, and around 1-3 weeks everywhere else.
Each piece of jewellery is gift boxed, ready to give. I've worked hard to make my packaging sustainable and therefore it is plastic-free and recyclable. Here's what is included:
Outer card box: brown card, easily recyclable
Gift box: card box with cotton fill. easily recyclable
Thank you card: recycled card, easily recyclable
Labels and tape: paper tape and standard paper label, easily recyclable
Add a gift note: Just contact me and I'll pop one in, with your choice of message, free!
Please contact me if you'd like to arrange a return.
Earrings are non-refundable unless faulty, and personalised items (not including stacking rings) incur a £5 restocking fee unless faulty. If you would like a resize please contact me to discuss how much this will cost.