Delivery & Returns
Christmas 2023: Last Order Dates
Please shop as early as you can for Christmas presents, pieces will go out of stock as I run out of time to make more - everything is handmade and there's just one of me!
Order by the following dates for delivery in time for Christmas
UK: Friday 15th December for 1st Class Delivery
Rest of the World: Monday 4th December for International Standard
Every purchase comes packaged in the following way
Studs and hoops: on an earring card in a paper bag
Necklaces: on a necklace card in a paper bag
Threaders: in a small bag and paper bag
If you'd like your jewellery boxed, please purchase the Add a gift box listing, you will need to purchase one box per piece of jewellery.
I can include a free gift message inside your order, just let me know what you'd like to say at checkout.
No receipts or prices are included in the parcel if you're sending directly to your loved one.
Orders ship within 2-3 working days of purchase. If you need your jewellery sooner please send me a message via the contact form to see if I can ship earlier. I'll always try to help!
Free UK delivery. Jewellery is sent by Royal Mail 1st Class post, or orders over £40 are sent Royal Mail 1st Class Signed For.
If you'd like to upgrade to next day Special Delivery, please contact me.
A £5 flat rate for all international purchases. Jewellery is sent by Royal Mail Airmail (International Standard) which takes around 5-10 days to arrive in Europe, and around 1-3 weeks everywhere else.
Each piece of jewellery is on a branded card inside a paper bag. You can add a gift box for £2. I've worked hard to make my packaging sustainable and therefore it is plastic-free and recyclable. Here's what my packaging is made up of:
Earring/necklace card: card, easily recyclable
Glassine/paper bag: paper, easily recyclable
Thank you or business cards: card, easily recyclable
Gift box: cardboard box and cotton fill, reusable and recyclable
Postal box: white and brown card, easily recyclable
Labels and tape: paper tape and standard paper label, easily recyclable
To add a gift message just leave me a note at checkout. I'll add your message on a white card which will be inside a small envelope. Prices and receipts aren't included in the parcel.
Please contact me if you'd like to arrange a return.
Earrings are non-refundable unless faulty, and personalised items (not including stacking rings) incur a £5 restocking fee unless faulty. If you would like a resize please contact me to discuss how much this will cost.