Delivery & Returns
Each piece is handmade so please do allow for this when ordering. If you need anything sooner please let me know before order.
Ready to ship: Sent within 3 working days of receipt of payment
Made to order: Sent within 7 working days of receipt of payment
For each order you'll receive a shipping notification to let you know it is on the way.
If you need your jewellery by a certain date, if it is a gift for example, please let me know beforehand.
Free UK delivery. Jewellery is sent by Royal Mail 1st Class post, or orders over £35 are sent Royal Mail 1st Class Signed For. Both take around 2-5 working days to arrive, please also allow extra time during Covid 19.
If you'd like to upgrade to next day Special Delivery, please let me know.
International Shipping - £3 - A flat rate for all international purchases. Jewellery is sent by Royal Mail Airmail (International Standard) which takes around 5-10 days to arrive in Europe, and around 1-3 weeks everywhere else.
Each piece of jewellery is gift boxed, ready to give. I've worked hard to make my packaging sustainable and therefore it is plastic-free and recyclable. Here's what is included:
Outer card box: brown card, easily recyclable
Gift box: card box with cotton fill. easily recyclable
Thank you card: recycled card, easily recyclable
Labels and tape: paper tape and standard paper label, easily recyclable
Add a gift note: Just contact me and I'll pop one in, with your choice of message, free.
Please contact me if you'd like to arrange a return. Earrings are non-refundable unless faulty, and personalised items (not including stacking rings) incur a £5 restocking fee unless faulty.